Privacy & Security

Privacy Policy

Your privacy is our priority. Learn how we protect your data and maintain the highest standards of security and confidentiality.

Last updated: August 12, 2025

Introduction

AutomationAI ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automation platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

  • Name, email address, and contact information
  • Company name, industry, and business details
  • Phone number and communication preferences
  • Account credentials and authentication data

Usage Information

  • Platform usage patterns and interaction data
  • Automation configurations and settings
  • Performance metrics and analytics
  • Error logs and technical diagnostics

Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system and platform
  • Cookies and tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our automation services
  • Communication: To send important updates, notifications, and support messages
  • Security: To protect against fraud, abuse, and security threats
  • Analytics: To analyze usage patterns and optimize platform performance
  • Compliance: To comply with legal obligations and regulatory requirements
  • Marketing: To send relevant promotional content (with your consent)

Data Protection & Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for data transmission
  • Secure data centers with 24/7 monitoring
  • Regular security audits and penetration testing
  • Access controls and authentication protocols
  • Data backup and disaster recovery procedures
  • Employee training on data protection practices

Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our platform
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes
  • Protection: To protect our rights, property, or safety, or that of our users

Your Rights & Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to processing of your personal information
  • Withdrawal: Withdraw consent for marketing communications

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@automationai.com

Address: Crewe, England

Response Time: We aim to respond to all privacy inquiries within 48 hours

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